At Bigman Inc, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect your information.

We may collect the following information when you interact with our company:

• Name, address, phone number, and email address
• Company information (if applicable)
• Payment information (if applicable)
• Information related to transportation services, deliveries, dispatch communications, and customer support
• Information submitted through our website forms

We may use your information for the following purposes:

• To provide transportation and logistics services
• To communicate regarding load updates, appointments, deliveries, dispatch instructions, and billing matters
• To respond to inquiries and service requests
• To improve our services and customer experience
• To comply with legal and regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only in the following situations:

• With service providers that assist in operating our business
• When required by law, regulation, or legal process
• In connection with a merger, acquisition, or business transfer

SMS opt-in consent and phone numbers collected for SMS communications are not shared with third parties or affiliates for marketing purposes.

You may opt in to receive SMS messages from Bigman Inc by:

• Completing an SMS opt-in form on our website
• Providing consent via email
• Providing your phone number and requesting communication regarding our services

By providing your mobile phone number and consenting to receive SMS messages from Bigman Inc, you agree to receive text messages related to:

• Load updates
• Dispatch communications
• Appointment scheduling and reminders
• Delivery notifications
• Billing and settlement notifications
• Customer service communications

Message frequency varies.

Message and data rates may apply.

Reply STOP at any time to opt out of SMS communications.

Reply HELP for assistance.

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly using the information below.

Bigman Inc reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Phone numbers collected through the SMS consent process will not be shared with third parties for marketing purposes.

If you consent to receive SMS messages from Bigman Inc, you may receive messages regarding:

• Load updates
• Dispatch communications
• Delivery notifications
• Appointment reminders
• Billing and settlement notifications

Example:

"Bigman Inc: Your delivery appointment is scheduled for June 25 at 8:00 AM. Reply STOP to opt out."

Message frequency varies depending on operational activity and customer requests.

You may receive up to 10 messages per week related to transportation services, dispatch communications, appointments, deliveries, and billing.

Standard message and data rates may apply according to your mobile carrier plan.

You may opt in by:

• Submitting a website form
• Providing written consent
• Providing verbal consent during communication with our staff

You may opt out at any time by replying:

STOP

You may also contact us directly to request removal from SMS communications.

For assistance, reply:

HELP

or contact us directly.

• Message and data rates may apply.
• Message frequency may vary.
• Reply STOP to opt out.
• Reply HELP for assistance.

Bigman Inc
5411 Elizabeth Pl
Rolling Meadows, IL 60008

Phone: (773) 343-4011
Email: safety@bigmaninc.net